Qiwa Platform 2026: Registration, Services, and Sponsorship Transfer

Qiwa is Saudi Arabia's unified labour-market interface, launched by the Ministry of Human Resources and Social Development (MHRSD) to move every labour transaction into a single digital system. Official site: qiwa.sa. Procedures that used to take weeks at labour offices (sponsorship transfer, contract documentation, exit and re-entry) now happen in minutes or a few days.

Who uses Qiwa?

| User | What they can do | |---|---| | Saudi employee | View contract, update details, track salary in WPS, file complaints | | Expat employee | View contract, reject transfers, request self-transfer, report late wages | | Establishment owner | Manage the full establishment file — licences, jobs, contracts, transfers | | Government agent | Issue and verify certificates |

Individual registration on Qiwa

| Step | Detail | |---|---| | 1 | Open qiwa.sa and choose "Individuals" | | 2 | Sign in with National Single Sign-On or Absher account | | 3 | Review your data (pulled from Absher automatically) | | 4 | Enable notifications by email and mobile | | 5 | Update your professional profile if you want to appear to establishments |

Without registration you cannot: view your deposited salary, sign an electronic contract, appeal delayed wages, or request self-transfer.

Establishment registration

Establishments need a full file with commercial registration + authorised representative. Steps:

1. Sign in with the authorised representative's account on Absher Business.
2. Link the commercial registration to Qiwa.
3. Complete the establishment file (activity, number of employees, salary bank).
4. Subscribe to the Wage Protection System (WPS) if the establishment is subject to it.

Key Qiwa services

Employment contract documentation

Every new employment contract inside the Kingdom must be documented on Qiwa before work begins. The electronic contract protects both parties' rights and cannot be unilaterally amended. The employee can reject an electronic contract if terms differ from what was agreed or violate the law.

Sponsorship transfer (service transfer)

An expat employee can transfer service to a new establishment via Qiwa under two paths:

• With the current employer's consent (standard transfer), or
• Without consent in specific legal cases: expiry of a fixed-term contract, 3 months without contract documentation, 3 months of unpaid wages, closure of the establishment, and others.

Fees vary by the new establishment's Nitaqat tier (Platinum, Green, Yellow, Red).

Wage Protection System (WPS)

Requires establishments to deposit salaries into banks by set dates and log each payment on Qiwa. Employees can view their monthly salary log from their profile. A 3-month wage delay entitles the employee to self-transfer without the employer's consent.

Labour disputes

Employees can file a complaint on Qiwa against an establishment for: late wages, refusal to document a contract, arbitrary termination, or unpaid dues. The platform routes the complaint to Labour Mediation, then to the Labour Court if not settled amicably within 21 days.

Certificates

• Entitlements certificate: issued from Qiwa, states the financial entitlement of the employee at end of contract.
• Service-transfer certificate: to document a completed transfer.
• No-current-employment certificate: required for some government procedures.

Nitaqat (establishment tiers)

A system classifying establishments by their Saudisation rate. From best to worst:

| Tier | Saudisation | Qiwa impact | |---|---|---| | Platinum | Highest | Full privileges, lower fees, priority | | Green (3 levels) | Good | Full privileges | | Yellow | Weak | Visa-renewal restrictions | | Red | Very low | Services suspended, transfers into blocked |

Common issues and mistakes

• Undocumented contract: after 90 days of work start, the employee gains self-transfer rights.
• Name mismatch: employee's name on the contract must exactly match Absher.
• Salary differs from deposit: Qiwa flags this — establishment must correct.
• Transfer refused without reason: escalate to Labour Mediation.
• Qiwa won't open: clear browser cookies; the platform depends on Nafath session cookies.

Related articles

• Saudi labour law — core rights
• Musaned — domestic worker visa
• Sponsorship transfer — legal grounds

Qiwa in the Saudi Labour Ecosystem

Qiwa is not a standalone platform — it's a central node in a digital ecosystem administered by the Ministry of Human Resources. To grasp its actual position:

| Platform | Focus | When you enter it | |---|---|---| | Qiwa | Contract and establishment | To document the labour relationship and transfer it | | Musaned | Domestic workers | To document a driver/housemaid contract | | Ajeer | Seasonal and temporary labour | Transferring a worker between establishments for a defined period | | Mudad | Wage Protection System execution | Salary disbursement and bank linkage | | GOSI | Employee insurance | Contribution registration and end-of-service benefits |

Practically: your Qiwa contract feeds Mudad for salary disbursement, feeds GOSI for contribution calculation, and shows in your establishment's Nitaqat band. Any error in your name, date, or salary in Qiwa creates a gap that may cost you future entitlements.

Employee's New Rights via Qiwa (Post-2021 Reforms)

Key reforms to the Labour Law's executive regulations — applied by Qiwa through what became known as "the Improving Contractual Relationship Initiative" — granted employees rights that weren't available before:

1. Exit and re-entry without employer approval — a resident can issue an exit visa directly from Absher after notifying the establishment via Qiwa.
2. Final exit without approval — at contract end or in statutory cases.
3. Self-service transfer under specific conditions: 3 months' wage arrears, unregistered contract after 90 days, effective establishment closure, or fixed-term contract completion.
4. Right to a unified contract template that cannot be modified unilaterally.

Official source of these rights: Saudi Labour Law on laws.boe.gov.sa and Bureau of Experts explanations of its executive provisions. See our Employee Rights Under Saudi Labour Law article for full details.

Qiwa Tips for Expat Workers

Foreign workers benefit from Qiwa as much as Saudis, with specific angles:

• Verify your contract data before signing: check that the salary, allowances, job title, and duration exactly match what you were promised. Once you accept the contract electronically, disputes become harder.
• Track your Wage Protection System status monthly: if your employer delays wages, Qiwa flags it. After 3 months, you gain the right to self-transfer.
• Use the exit-visa self-service: for personal travel, family emergencies, or annual leave — you don't need employer permission for a standard exit-and-return visa anymore.
• File complaints electronically: workplace disputes go through Qiwa to the Labour Office. Most cases resolve within 21 days at the mediation stage.

Sources:

• Official Qiwa platform — qiwa.sa
• Ministry of Human Resources and Social Development — hrsd.gov.sa
• General Organization for Social Insurance — gosi.gov.sa (for Qiwa-GOSI integration).