Complete Tawakkalna Guide 2026, Services and Digital Documents

Tawakkalna launched in March 2020 to respond to the COVID-19 pandemic, then evolved into a comprehensive digital gateway linking multiple government sectors. This guide covers current 2026 services after Tawakkalna became one of Saudi Arabia's most-downloaded apps.

Who Runs Tawakkalna

Development and operation are supervised by the Saudi Data and Artificial Intelligence Authority (SDAIA), the supreme authority for digital government in Saudi Arabia. Tawakkalna uses the Nafath unified national single sign-on to consolidate access across government platforms, and connects behind the scenes to Passports, Civil Affairs, Traffic, Health, and Education systems.

Services by Category

1. Digital Documents

Replacing plastic cards with authenticated digital versions:

| Document | What appears | |---|---| | National ID | Full card image, number, expiry | | Driver's License | Number, class, expiry | | Vehicle Registration (Istimara) | Vehicle data, renewal date, owner | | Passport | Main page, expiry | | Children's Birth Certificates | Full electronic page |

Documents are scanned by camera at checkpoints or requesting entities and are officially accepted in Saudi Arabia with the same force as the paper version.

2. Vehicle Driving Authorizations

Since 2021, driving authorization for a vehicle can be issued electronically via Tawakkalna:

Steps:

1. Tawakkalna → My Services → "My Vehicles"
2. Select the vehicle to authorize
3. "Issue Driving Authorization"
4. Enter the authorized person's ID and duration
5. The authorized person accepts in their app

Authorization power: accepted by Traffic, Civil Defense, and vehicle insurance, without needing notary documentation.

3. Family Services

• Add children as dependents under parental guardianship
• Add spouse as an accompanying person with specific permissions
• Travel authorization for children under 21 traveling with someone other than the guardian
• View children's electronic birth certificates
• Book health appointments for all family members

4. Health Services

• Health file: view your medical history recorded at government hospitals
• Prescriptions: download recent prescriptions
• Appointment booking: with health centers and government hospitals
• Vaccination passports: full vaccination history

5. Traffic and Transport

• Traffic-violation inquiry and payment (linked to Absher)
• Vehicle registration status
• Driving authorizations (above)
• Passenger health-allowance inquiries

6. Travel Permits

• Internal travel permit between Kingdom regions
• Travel authorization for children without a guardian (if authorized by the father to an approved party)
• Residence proof via national address

Comparison with Absher — Which to Use?

| Case | Use | |---|---| | Issue or renew a document | Absher (the original source) | | Show a document at a checkpoint | Tawakkalna (digital is faster) | | Pay a fine or fee | Either (both link to SADAD) | | Authorize driving a vehicle | Tawakkalna (fast, direct) | | Manage family members | Absher (higher authority) | | Fast display to the requesting entity | Tawakkalna (camera-scan) |

Summary: Absher is the issuance/renewal engine; Tawakkalna is your daily digital wallet.

Important Security Tips

• Biometrics are mandatory: every digital-document display requires fingerprint or face scan to confirm it's you
• Never share the verification code: your access is not delegable
• Review activity log periodically in settings
• Enable notifications to be alerted of sign-ins or data access
• Never open Tawakkalna links from unofficial messages — open the app from the store directly

Phishing targeting Tawakkalna users typically impersonates system notifications. Genuine Tawakkalna messages arrive inside the app itself or as a phone notification, not via external SMS.

Additional Questions

Does Tawakkalna work outside Saudi Arabia? Yes. The app is available worldwide, but some services (like driving authorization) require connections to systems inside Saudi Arabia and may show "This service is available inside the Kingdom" when used from abroad.

On how many devices can Tawakkalna be installed? One device per account, for security reasons. Signing in from a new device automatically signs you out from the old one.

Does Tawakkalna always use my location data? No. Location is requested only for specific services (like inter-region movement permits). You can review permissions from your phone settings.

Official Sources

• Official Tawakkalna app, ta.sdaia.gov.sa
• Saudi Data and AI Authority (SDAIA)
• Nafath National Single Sign-On, iam.gov.sa

Read also: Complete Absher Guide · Saudi Driver's License Guide · Saudi National ID Renewal